Payroll Supervisor

About Us

Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.

We are a people business – we transform lives through the world of work. We care about wellbeing, community engagement and our planet – we plant a tree for every person placed in a job globally! We have a passion for growth, including investing in the development of our people.

We support professionals looking for jobs with exceptional firms in the technology, construction, and engineering sectors.

Role Description

We are looking for a detail-oriented Payroll Supervisor to oversee the day-to-day operations of both our international and UK payroll functions. In this role, you will ensure that all payroll procedures are accurately followed and that payments are processed correctly and on time.

You will be responsible for ensuring all payroll data is accurately captured and entered, enabling the correct invoicing of clients and timely payment to contractors and employees. This includes reviewing payroll reports, maintaining compliance with relevant regulations, and supporting process improvements to enhance accuracy and efficiency.

Principle Accountabilities:

• Supervise direct reports in their day-to-day responsibilities, ensuring tasks are completed accurately and efficiently.
• Act as the first point of contact for escalations, providing timely and effective support.
• Coach, motivate, and develop team members, taking a proactive role in guiding the team through projects and system changes.
• Create and maintain a comprehensive payroll manual for each team member, documenting all current payroll processes specific to each client within the region.
• Deliver training to new and existing team members in collaboration with the Lead Supervisor and Assistant Manager.
• Implement and oversee quality control checks before and after payroll processing to ensure accuracy and compliance.
• Support the Payroll Managers by leading the day-to-day operations of the payroll department.
• Hold regular weekly meetings with Billing Supervisors to ensure alignment and communication across teams.
• Conduct weekly one-to-ones with direct reports and complete biannual Performance Development Reviews (PDRs).

• Perform final checks to ensure all tick lists are accurately maintained and correctly used across the payroll team.
• Maintain and implement relevant payroll reports, remittances, and invoices, ensuring they are filed systematically and are easily accessible.
• Submit all required payroll information to Payroll Managers within the set deadlines.
• Act as the first point of contact for internal payroll queries, ensuring prompt resolution via phone, email, or letter.
• Validate all new starters, leavers, and bank details to ensure accuracy and compliance.
• Close payroll sessions/periods accurately and promptly.
• Run Net Pay Reports, with support from the senior team as needed.
• Support the team in staying up to date with legislative changes, ensuring all updates are implemented and documented — assisted by the senior team.
• Monitor and ensure all payroll procedures are captured, documented, and regularly updated by the team.
• Report any team absences or issues to the Payroll Senior Team.
• Manage and resolve issues with incoming timesheets and expense claims, ensuring completeness and accuracy.
• Ensure adherence to all quality control procedures within the team before and after payroll is processed.
• Maintain familiarity with all payrolls to provide cover when required.
• Deliver and uphold a high standard of customer service, both internally and externally.
• Submit all necessary payroll data to the Payment Coordinator / Treasury Team.
• Support efforts to reduce credit notes and processing errors within the team through training, coaching, and process improvement.
• Assist the Billing Team with resolving client invoice queries as needed.
• Collaborate with Credit Control and Billing Teams to gather essential billing information when required.

Skills, Knowledge, and Experience:

• Proven ability to maintain, implement, and continuously improve administrative systems to a high standard.
• ​​​​​​​Experience working in a finance-related environment such as payroll, sales ledger, purchase ledger, or credit control.
• Strong understanding of and adherence to strict financial control guidelines.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Excel and confident using the full Microsoft Office suite.
• Strong administrative and organisational capabilities, with the ability to manage multiple priorities.
• Effective written and verbal communication skills.
• Results-driven mindset with a proactive approach to achieving goals.
• Demonstrated ability to solve complex problems and resolve errors independently.
• Able to work well under pressure and meet strict deadlines.
• Strong customer service orientation with a focus on delivering a positive experience.
• Eagerness to learn and develop knowledge of international payroll processes.
• Outgoing and enthusiastic personality, with the ability to thrive in a fast-paced environment.
• Analytical thinker with a hands-on, practical approach to problem-solving.
• Willingness to work flexible hours to meet payroll deadlines.
• Comfortable working both independently and collaboratively within a team.

What we can offer you!

• Genuine career progression opportunities, either locally or globally!
• Attractive monthly base salary + competitive commission/performance bonus.
• World-class training programmes and development opportunities
• Virtual Onboarding Events exclusively for new hires.
• Team-driven environment, supportive culture with a focus on work-life balance.
• Career breaks available after one year.
• Mental Health First Aiders to signpost you to support when you need it.
• Real-time recognition through our employee reward platform where you can earn points to spend on what you like
• Yearly destination trips as part of our Highflyers program (Dubai, Buenos Aires, etc…)
• Charity days for various important causes such as Relay for Life and Earth Day.

Our Core Values:

• Growth - In life and business, one must grow to flourish and achieve high ambitions. Growth requires change, challenge, risk and sacrifice - we will always choose growth.
• Life – Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world.
• Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
• Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason.

Visit our website and social media to find out more! - www.airswift.com

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Diversity & Inclusion

At Airswift, we believe that diversity is critical to our success and makes us a great place to work.  We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be.

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