Benefits Administrator
Houston, TX
Full Time
Entry Level
About Us
Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.
We are a people business – we transform lives through the world of work. We care about wellbeing, community engagement and our planet – we plant a tree for every person placed in a job globally! We have a passion for growth, including investing in the development of our people.
We support professionals looking for jobs with exceptional firms in the technology, construction, and engineering sectors.
Role Description
The Benefits Administrator supports daily benefits operations, including managing employee inquiries, processing 401(k) changes, and maintaining accurate records in the HRIS. They assist with enrollments, leave tracking, invoice reconciliation, and open enrollment, ensuring timely and accurate benefits administration across all programs.
Principal Accountabilities:
Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.
We are a people business – we transform lives through the world of work. We care about wellbeing, community engagement and our planet – we plant a tree for every person placed in a job globally! We have a passion for growth, including investing in the development of our people.
We support professionals looking for jobs with exceptional firms in the technology, construction, and engineering sectors.
Role Description
The Benefits Administrator supports daily benefits operations, including managing employee inquiries, processing 401(k) changes, and maintaining accurate records in the HRIS. They assist with enrollments, leave tracking, invoice reconciliation, and open enrollment, ensuring timely and accurate benefits administration across all programs.
Principal Accountabilities:
- Manage the benefits inbox and respond to employee inquiries via email and phone.
- Assist with special projects and perform additional duties as assigned by Benefits Manager.
- Process 401(k) change forms, including terminations, hardships, rollovers, and contribution updates.
- Input 401(k) loan enrollments and contribution changes weekly in ADP.
- Monitor benefit premium arrears and unpaid status.
- Prepare and distribute enrollment materials to new and eligible employees.
- Track enrollment deadlines and follow up to ensure timely completion.
- Support tracking and coordination of Short-Term Disability (STD), Family Medical Leave Act (FMLA) and other leave requests.
- Assist with the annual open enrollment process, including employee communications, data entry, approvals, and responding to inquiries.
- Ensure accurate and timely entry of benefit elections and changes in the benefits system and HRIS.
- Maintain up-to-date employee benefit records in the HRIS, including elections, deductions, and status changes.
- Assist employees in filing claims related to health, dental, life, and all other benefit programs.
- Assist with monthly invoice reconciliation for benefit carrier bills to ensure accuracy in enrollment and deductions.
Skills, Knowledge, and Experience:
- Bachelor’s Degree preferred.
- 2+ years of experience preferred.
- Effective communication skills, oral & written.
- Ability to consistently meet daily, weekly and monthly deadlines.
- Experience in Word, Excel, ADP and other applicable database programs is helpful.
- Strong interpersonal skills with a sense of confidentiality as well as urgency on all issues.
What we can offer you!
- Attractive monthly base salary + competitive commission/performance bonus.
- Genuine career progression opportunities, either locally or globally!
- World-class training programmes and development opportunities.
- Virtual Onboarding Events exclusively for new hires.
- Team driven environment, supportive culture with a focus on work-life balance.
- Career breaks available after one year.
- Real time recognition through our employee reward platform.
- Mental Health First Aiders to signpost you to support when you need it.
- Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc…)
- Charity days for various important causes such as Relay for Life and Earth Day.
- Growth - In life and business, one must grow to flourish and achieve high ambitions. Growth requires change, challenge, risk and sacrifice - we will always choose growth.
- Life – Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world.
- Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
- Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason.
Visit our website and social media to find out more! - www.airswift.com
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Diversity & Inclusion
At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be.
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